Customer Service

Fashioned In His Image (FIHI) Inaugural Community Outreach Luncheon

FIHI2On November 19, 2016, Fashioned In His Image (FIHI) held its Inaugural Community Outreach Luncheon hosted by Kiwanis Hockett, FIHI Founder & CEO, and Lady Shaunte Garrett, 760 AM The Gospel at Christ Church in Nashville, TN. The luncheon honored 16 extraordinary women, which included young emerging leaders of the next generation in the Nashville Community, who exemplified exceptional service through volunteerism. These women exhibited the courage to overcome obstacles, the tenacity to make a difference, and expressed genuine love for others.

Honorees received prestigious awards that honored and personified Mother Fannie B. Lacy Waters, who touched and changed the lives of thousands of people of all ages in her lifetime. She was a pastor’s wife, a counselor, leader, confidant, and trusted friend in the Nashville Community.

FIHI’s Circle of Life Scholarship Fund awarded scholarships to two young emerging leaders based on their academic achievement, church and community involvement and leadership capabilities. It was established in 2012 with the purpose of providing encouragement and financial support.

Fashioned In His Image Total Women’s Center, Inc. (FIHI) empowers women and young girls to pursue and attain dreams that may not otherwise be accomplished without assistance.

The Unbeatable Laws Of Customer Service


If you want to be number one in customer service, you have to do a number of things that make you stand out from the crowd. Here are 7 ways that will put you on top.

1. Roll Out The Red Carpet For Everyone. If there’s one thing people hate about poor service, it’s getting treated differently from others. It makes them feel inferior and second-class. Gary Richter says you should roll out the red carpet for everyone, but particularly those who don’t expect it. “I tell my employees, if we roll out the red carpet for a billionaire, they won’t even notice. If we roll it out for millionaires, they expect it. If we roll it out for thousandaires, they appreciate it. And, if we roll out the red carpet for hundredaires, they’ll tell everyone they know.” [Read more…]


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